At Germantown Primary HealthCare, we are dedicated to protecting your privacy and ensuring that your personal information is handled responsibly. As a primary care provider, we take your privacy seriously and want you to understand how we collect, use, and safeguard your personal information when you visit our website. This Privacy Policy explains how we collect and use the personal information you provide through our website.
When you visit our website, use our online services, or communicate with us through digital channels, we may collect the following types of personal information:
This includes information that you voluntarily provide to us, such as Full Name, Email address, Home and/or work address, Phone number(s), Date of birth, Gender, Insurance details (if
applicable). Additionally, we may automatically collect certain technical information about your device, such as IP address, Browser type and version, Operating system, Device type (e.g.,
smartphone, desktop, tablet), Pages visited on our website, Referral website (if any), Date and time of your visit. This information is collected through cookies and similar technologies to
improve your browsing experience and help us understand how users interact with our site.
If you use online forms, patient portals, or request medical services via our website, we may collect health-related information such as Health history and medical conditions, Medications you are taking, Previous treatments or procedures, Any other information necessary for your care Please note that health-related information is treated with the highest level of confidentiality and is protected under medical privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).
To Provide Healthcare Services: To schedule appointments, provide medical consultations, and manage your ongoing care.
To Communicate with You: To send appointment reminders, updates about our services, and information related to your care.
To Process Insurance and Billing: To verify your insurance information and process billing or payment for services rendered.
To Improve Your Experience: To personalize the services we offer on our website and improve overall functionality.
To Respond to Your Inquiries: If you contact us via email, online form, or other means, we will use your personal information to respond to your questions or requests.
To Comply with Legal Requirements: To fulfill obligations related to health and safety regulations, insurance verification, and medical record-keeping.
Our website uses cookies to enhance your experience and gather non-personal information such as browsing patterns, pages you visit, and time spent on the website. Cookies are small files placed on your device when you visit a website. These help us understand how our site is used, allowing us to improve its functionality and provide a more personalized experience.
You can adjust your browser settings to manage cookies, including blocking or deleting them, though this may impact the functionality of our website.
We are committed to safeguarding your personal information from unauthorized access or disclosure. The personal information you provide is stored securely in accordance with applicable
privacy laws, including HIPAA for health-related data. We use industry-standard encryption protocols (such as Secure Socket Layer [SSL]) for any sensitive information transmitted over our
website, such as health-related details or payment information.
We also restrict access to your personal data to only those staff members who need it to perform their job functions (for example, healthcare providers, billing staff). We take all reasonable precautions to protect your information from misuse, loss, or unauthorized access.
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:
With Healthcare Providers and Staff: To ensure the best possible care, we may share your information with our doctors, nurses, or medical staff involved in your treatment.
With Service Providers: We may share your information with trusted third-party vendors or contractors who assist us with tasks such as processing payments, managing our website,
or sending communications. These third parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
For Legal or Regulatory Purposes: We may disclose your personal information if required to do so by law, regulation, or court order.
Access your personal information: You may request a copy of the personal information we have collected about you.
Correct or update your information: If any of the information we have is inaccurate or outdated, you may request corrections.
Request deletion of your information: In some cases, you may request that we delete your personal information, though we may retain certain data if required by law.
Opt-out of communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting
us directly.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.
If you have any questions about this privacy policy, please contact us at 301-358-2030 or by mail at 12800 Middlebrook Road, Suite 205, Germantown, MD 20874.
By using our website, you acknowledge that you have read and understand this Privacy Policy and consent to the collection and use of your personal information as described.
